FAQS

What is the 24 hour cancellation policy? 

There will be a full charge for classes or sessions that are not cancelled within a 24-hour period. For new clients, our 24 hour cancellation policy requires a credit card to be on file before we book the first appointment. You will not be charged until after your first session.
How do I book private classes?

All Private, Duets and Trios are considered appointments and are booked through our email concierge service.
What are the studio policies? 

- All purchases of classes and packages hold a 3-month purchase value.
- For safety and hygiene, all clients must wear sticky socks. Available for purchase at the studio.
- Please avoid wearing pants with buttons and zippers. No jeans. Wear comfortable clothing that you can move in and breathe in, and so that we can see the body to correct your alignment.
- Regularity of Practice: For optimal results and wellness, we recommend practicing three times per week. Please remember that Classical Pilates and GYROTONIC® are a practice, therefore having consistency is vital. A regular and consistent practice will accelerate your results and enhance your overall health.
- Please do not arrive more than five minutes before your session or class. We have an intimate studio and for the privacy of your sessions and those before you, please respect the time and arrive just before your scheduled appointment.
- When you arrive at Urban Body San Jose, please remove your shoes, put on your sticky socks and silence your cell phone.
- We provide a changing area, water and sweat towels for your convenience.
- All classes and packages for sessions must be paid for when scheduling. We strongly advise that you book your sessions and classes out a minimum of two months out as our studio is a fully booked studio and we want to make sure you are able to get your practice.
- We accept checks and cards as payment.
- All classes and packages purchased are nonrefundable and expire within 3 months of purchase.
- Only clear liquids allowed in the studio.
How do I pay for my sessions? 

Privates, Duets and Trios are scheduled via our email concierge service and paid for in studio with your trainer. Small Group Sessions are booked and paid for online through Mind Body.
EMAIL TO SCHEDULE PRIVATE, DUET & TRIO SESSIONSSCHEDULE
SMALL GROUP
CLASS
What is The GYROTONIC® Method? 

The GYROTONIC® Method is a unique, holistic approach to movement. Benefits of regular practice include a healthier spine, increased range of motion, greater joint stability, improved agility and greater athletic performance. The GYROTONIC® Method is practiced in classes under the instruction of a qualified GYROTONIC® Trainer. With GYROTONIC® exercises, each movement flows into the next, allowing the joints to move through a natural range of motion without jarring or compression. These carefully crafted sequences create balance, efficiency, strength and flexibility.  We are a fully equipped Gyrotonic studio including specialized equipment.
What is Classical Pilates? 

Classical Pilates is an exercise method developed by Joseph Pilates nearly a century ago. The practice is a system of exercises using special apparatus designed to improve physical strength, flexibility and posture and enhance mental awareness. Classical Pilates focuses on a systematic approach to conditioning the body. It is a safe and corrective form of movement focusing on a series of mat exercises and exercises with various pieces of apparatus such as the Reformer, Wunda Chair, Cadillac, High Chair, and Tower/Wall unit. There are also other pieces of apparatus such as the Magic Circle, the Foot Corrector and the Toe Corrector to name a few. Urban Body San Jose is a fully equipped Classical studio with top of-the-line equipment. The work emphasizes both precision and flow exercises with the equipment working both control and stamina. During your practice, you will learn the six principles of Pilates: Concentration, Control, Centering, Breath, Precision and Flow.
What does being a BREATH based studio mean?

WE are a BREATH based studio! Why do we BREATHE? Breath and movement should go hand in hand. At Urban Body San Jose, you will learn to breathe and stimulate your nervous system in a way that will make you healthier and a more powerful and happy human being. Classical Pilates and GYROTONIC® not only make you physically fit and strong, but also mentally strong as the work requires you to be present for the ultimate mind body connection to bring balance to your life.